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Refund Policy

Refund Policy 

Thank you for your interest in our classes! We want to ensure you have a clear understanding of our refund policy:

  1. No Refunds: We do not provide refunds for any classes once payment has been processed. This policy allows us to manage our resources effectively and maintain the quality of our offerings.

  2. Credits for Certain Classes: For specific classes, we may offer the option to receive a credit for future sessions instead of a refund. This option is available under the following conditions:

    • The request for credit must be made at least 24hours before the class begins or before the withdrawal date. 

    • The class must fall within our designated eligible classes (please check our website or contact us for the current list).

    • Credits are valid for six months from the date of issuance and can be applied to any future classes within that time frame.

  3. Requesting a Credit: To request a credit, please click here to complete a the cancellation form. Be sure to provide your order details and the reason for your request. We will review your case and respond accordingly during business hours.

  4. Limitations: Credits are non-transferable and cannot be redeemed for cash. If you have any questions about your eligibility or the process, please don’t hesitate to reach out.

 

We appreciate your understanding and support as we strive to provide the best experience possible!

Cancellation Request Form

Would you like to add a credit to your Empower U account if applicable?
Yes
No

Please see our refund policy.

HOURS:

 

Monday to Friday: 9:00 AM - 1:00 PM

General Public/Appointments/Classes

4:00 PM-7:00 PM Youth Club-Afterschool Program ONLY

 

Saturday: 9:00AM - 12:00PM

General Public/Appointments/Classes/Youth Club Classes

 

Sunday: Closed

*Please note hours are subject to change*

*Additional Programing can occur after hours listed above*

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Contact

Thanks for submitting!

Email: Empoweruva@gmail.com

Phone: 703-417-9402

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